Experience shaped by useful outcomes.

Seattle, WA · Hybrid

Leading end-to-end product design for care coordination tools used by patients, families, and clinical teams.

• Set product direction with research, product, and engineering leads across two cross-functional teams.
• Introduced an accessible design system that reduced repeated UI work and improved release consistency.
• Mentored three designers through critiques, growth plans, and complex stakeholder decisions.

Portland, OR · Remote

Designed workflow software for distributed operations teams from discovery through production delivery.

• Redesigned onboarding and increased first-week activation by 24%.
• Built a continuous discovery practice combining interviews, analytics, and support insights.
• Partnered with engineering to improve keyboard navigation and screen-reader support.

Portland, OR

Created digital services for education, civic technology, and mission-driven organizations.

• Facilitated alignment workshops for clients navigating complex service ecosystems.
• Delivered responsive product experiences from sketches to tested high-fidelity prototypes.